FAQ

Where are you based?

Stafford (Brisbane North side), but we are happy to travel to all suburbs. We do a lot of work in older suburbs in particular, when people need screens on casement and double hung windows.

Do you have a showroom so I can see your security screen options?

While we don’t have a fancy showroom, you are welcome to visit our workshop. We have on display a full range of the the security screen products we supply. Please ring first though, and make sure we are there, as the workshop is often unattended while we are out on quoting and installation jobs.

What sort of warranty do you offer?

Our Prowler Proof range is backed by a 10 year factory warranty. There is no formal warranty period on our workmanship – quite simply, in the unlikely event that there is a problem, we’ll fix it!

Are Screenco a licensed installer?

Absolutely. We are QBSA licensed, fully accredited and members of the National Security Screen Association.
How does Screenco compare to that really well-known company that claims to be ‘safer’ when it comes to ‘crims’? The main difference between ”us” and ”them” is the amount we spend on advertising.

Aside from the odd advert in the local paper, we don’t advertise. Whereas ”they” advertise heavily on tv, radio and just about everywhere else you can think of.

So while we don’t have an advertising budget, we do have an excellent range of security screen products.

Our Prowler Proof screening products are 100% Australian made, and EXCEED Australian Standards.

What else can I do to secure my home?

Just because you have security screens, it doesn’t mean your home is immune to intruders. Statistics show that the majority of break ins are opportunistic – people leaving doors unlocked and windows open. Why not follow our blog for regular tips?

Does Screenco supply alternate brands ?

Screenco also offers another popular brand of stainless steel security mesh, giving us what we believe to be the two best products available and our customer a choice based on the application. We supply and recommend Prowler Proof Products  – they are also in Brisbane, and manufacture 100% of their security products in house.